As winter weather moves into our area, we want our members to feel informed, prepared, and supported. Severe winter storms can create uncertainty, especially when it comes to travel, schedules, and access to financial services. Our goal is to make sure you know where to find updates and how to manage your finances safely and confidently during this time.

Where to Find Branch Closure or Delay Updates

If weather conditions impact our branch hours, we will share updates as quickly as possible through the following channels:

Facebook
This is often the fastest place we post real-time updates about delays or closures.

Website notice bar
Visit the Ozark Federal Credit Union homepage and check the notice bar at the top of the page for current branch information.

Email
We will send emails to keep members informed when closures or delayed openings occur.

We encourage members to check these channels before traveling to a branch during severe weather.

Use Digital Banking to Stay Connected

Even if weather limits travel, many everyday banking tasks can still be handled from home.

With digital and mobile banking, members can:

• Check balances and recent transactions
• Transfer funds between accounts
• Pay bills
• Deposit checks using mobile deposit
• Monitor account activity for peace of mind

If you have not already enrolled in online or mobile banking, now is a good time to make sure your access is set up before the storm arrives.

Plan Ahead for Cash and ATM Access

Winter storms can occasionally impact travel and access to certain locations. Consider:

• Making sure you have enough cash on hand for essentials
• Knowing the location of nearby ATMs you may be able to access safely
• Avoiding unnecessary trips during hazardous conditions

Your safety always comes first.

Watch Out for Storm-Related Scams

Unfortunately, severe weather can bring an increase in scams. Be cautious of:

• Unexpected calls, texts, or emails asking for personal or financial information
• Messages claiming to be urgent or threatening account closure
• Requests for payment through gift cards, wire transfers, or peer-to-peer apps

Ozark Federal Credit Union will never ask for your login credentials or sensitive information through unsolicited messages.

We Are Here for You

We are closely monitoring the weather and will continue sharing updates as conditions change. Our priority is the safety of our members and our employees, while making sure you have the information you need to manage your finances with confidence.

Please stay safe, stay warm, and check our communication channels for the latest updates.