Ozark Federal Credit Union is proud to offer ID TheftSmart Protection Service.
For $5 a month ID TheftSmart will provide these services:
• Notifies consumer of new account opening, credit inquiry, payment delinquency, public record changes, change of address
• Provide members with real-time online fraud alerts
• Helps recover identity, and credit and debit card charges
• Assigns an investigator who will determine whether fraud has been committed and how to resolve it.
• ID TheftSmart investigators make all calls, write all letters and intervene for victims' rights, as well as provide unlimited phone consultation rather than directing members in resolving their problems
• Investigators speak English, Spanish, Russian, French, Chinese, and will provide an interpreter for any other language.
• Investigators will perform a full non-credit search (social media, hacker chat rooms, etc.), set up red flags at non-credit organizations (DMV, IRS), and place a 7-year fraud alert at credit reporting agencies if fraud is discovered.
•Investigators will also reopen the case if members find themselves fraud victims again.
For more information, please speak to a Member Service Representative today. We offer a free credit analysis for our members to review your credit report at your convenience.